Privacy Policy

This Privacy Policy explains how Rankivio.com collects, uses, and protects your personal data.

Rankivio is based in France and complies with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Data Controller

The controller of your personal data is:

  • Business: Rankivio.com

  • Owner: MARIE-CAMILLE JEANNE EUDOXIE CHADEFAUX

  • Address: 54 Rue du Cottage, 21121 Fontaine-lès-Dijon, France

  • Email: contact@rankivio.com

2. Data We Collect

We may collect the following types of data:

  • Identification and contact data: name, company name, email address, phone number, postal address.

  • Project information: details you provide about your business, website, marketing objectives, and any content you share with us.

  • Technical data: IP address, browser type, device information, pages visited, and other usage data collected through cookies and similar technologies (see Cookie Policy).

  • Billing and payment information: invoicing details and payment information (payments are processed by secure third-party providers; we do not store full card details).

3. How We Use Your Data

We use your data to:

  • Respond to your inquiries and contact requests

  • Prepare proposals and quotes

  • Deliver our services and manage our relationship with you

  • Send important information about your project or account

  • Manage our accounting, invoicing, and legal obligations

  • Improve our website and services (analytics and statistics)

  • If you consent, send occasional news or updates

4. Legal Bases for Processing

We process your personal data on the following legal bases:

  • Performance of a contract – when we provide services you have requested.

  • Legitimate interest – for improving our services, maintaining website security, and managing our business.

  • Legal obligation – for keeping accounting and tax records.

  • Consent – for optional communications such as newsletters or certain cookies.

5. Data Sharing

We may share your data with:

  • Service providers and partners who help us deliver our services (e.g. hosting providers, email services, analytics tools, payment processors).

  • Professional advisers such as accountants or legal advisors.

  • Public authorities, if required by law.

We do not sell your personal data.

6. Data Retention

We keep your personal data only for as long as necessary:

  • Project and billing information: normally up to 10 years (for legal and accounting reasons).

  • Contact form requests or quote requests: as long as needed to handle your request and maintain a potential business relationship.

  • Marketing communication data: until you unsubscribe or withdraw your consent.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request erasure of your data in certain circumstances

  • Restrict or object to certain processing

  • Request data portability

  • Withdraw consent at any time, where processing is based on consent

To exercise your rights, contact: contact@rankivio.com
You may also lodge a complaint with your local data protection authority if you believe your rights have been violated.

8. Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
However, no system is completely secure and we cannot guarantee absolute security.

9. International Transfers

Some of our service providers may be located outside the European Economic Area.
In such cases, we will use appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) to protect your data.

10. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page, with the “last updated” date.

For questions about this policy, contact: contact@rankivio.com