Terms of Service

Welcome to Rankivio.com.
These Terms of Service explain the conditions under which we provide our digital marketing services.

By using our website or purchasing our services, you agree to these Terms.

1. Company Information

Rankivio.com is operated by:

  • Business name: Rankivio.com

  • Owner: MARIE-CAMILLE JEANNE EUDOXIE CHADEFAUX

  • Address: 54 Rue du Cottage, 21121 Fontaine-lès-Dijon, France

  • Email: contact@rankivio.com

  • Phone: +33 6 80 95 00 48

2. Services

Rankivio provides digital marketing services, including but not limited to:

  • Search Engine Optimization (SEO)

  • Content writing and copywriting

  • Campaign management (e.g. Google Ads, social ads, other paid media)

  • Social media strategy and management

All services are delivered digitally. No physical products are sold or shipped.

The exact scope of each service is described on the corresponding service page, offer, or quote.

3. Orders and Payments

  • Orders can be placed through our website, by email, or via a written quote approved by you.

  • Prices are shown in the currency indicated on the website or quote and may include or exclude taxes depending on your location and legal requirements.

  • Payment is usually required in advance, unless otherwise agreed in writing.

  • Your order is considered confirmed once payment has been successfully processed and we have acknowledged the project.

4. Client Responsibilities

You agree to:

  • Provide accurate, complete information needed to perform the service (brief, brand guidelines, access to platforms, deadlines, etc.).

  • Ensure that all content you provide (text, logos, images, videos) is lawful and that you hold the necessary rights or licenses.

  • Review and approve drafts or provide feedback within a reasonable time so that we can continue the project.

You remain responsible for the final use of our work, including compliance with any sector-specific rules (for example, regulated industries or advertising policies).

5. Delivery and Timelines

  • Estimated delivery times are indicated on each service page or in the quote.

  • Timelines may change if:

    • information or access from you is delayed, or

    • you request changes that go beyond the original scope.

  • We will inform you as soon as possible if a significant delay is expected and propose a new delivery schedule.

Details about how we deliver services are described in our Service Delivery Policy.

6. Revisions and Scope Changes

  • Unless otherwise stated, each service includes one round of reasonable revisions.

  • Revisions mean adjustments to the existing work, not the creation of completely new concepts or strategies.

  • Any additional work or major change in scope may require a separate quote and additional fees, which will always be discussed with you first.

7. Refunds and Cancellations

Our rules on cancellations and refunds are described in detail in the Refund & Cancellation Policy.
By placing an order, you acknowledge and accept that policy.

8. Intellectual Property

  • After full payment, you receive the right to use the final deliverables for your business (for example, content, reports, ad structures), according to the agreed scope.

  • Unless you explicitly request otherwise in writing, Rankivio may reference non-confidential work (for example, anonymised case studies or campaign screenshots) in its portfolio or marketing materials.

9. Third-Party Services

Our work may involve third-party platforms and tools (e.g. Google Ads, Meta Ads, LinkedIn, email tools, analytics tools).

  • Each third-party service has its own terms and privacy policy, which you are responsible for reviewing and accepting.

  • We are not responsible for changes made by third-party platforms (e.g. policy changes, account suspensions, algorithm updates).

10. Limitation of Liability

To the fullest extent permitted by law:

  • Rankivio shall not be liable for any indirect, incidental, or consequential damages, such as loss of revenue, profit, or data, arising from the use or inability to use our services.

  • Our total liability for any claim related to our services is limited to the amount you paid for the specific service that gave rise to the claim.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of France.
Any dispute that cannot be resolved amicably shall be submitted to the competent courts of Dijon, France, unless otherwise required by mandatory consumer protection law.

12. Changes to These Terms

We may update these Terms from time to time.
The latest version will always be available on this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

For questions about these Terms, contact: contact@rankivio.com